Privacy Policy

Information we collect

Audience AI may collect personal information you provide to us, including your name, phone number, email address, and physical address. We may also collect details you choose to share about your business, service needs, appointment requests, referrals, or communications with us.

When you visit our website, we and our partners also automatically collect certain information using cookies, pixels, and similar technologies — such as your device and browser type, IP address, approximate location, and the pages you view. We may use this information, including through third-party identity resolution technology, to recognize visitors and associate website activity with an email address.

How we use information

We use personal information to:

• Send service communications and business updates.
• Share offers, promotions, or referral-related messages.
• Schedule calls, appointments, or follow-up conversations.
• Respond to questions and provide customer support.
• Improve our communications and customer experience.

Third-party identity resolution

We use third-party identity resolution technology to help us recognize visitors to our website. If you are identified through this technology, your contact information — including your email address — may be added to our marketing list, and you may receive emails from us. You can unsubscribe at any time by clicking the unsubscribe link in any email we send.

Mobile phone numbers

We do not sell or share mobile phone numbers with third parties. We also do not share mobile opt-in information with third parties for their own marketing or promotional purposes.

SMS and text messaging

If you opt in to receive text messages from Audience AI, message frequency may vary. Standard message and data rates may apply. Text messages may include service communications, offers, referrals, scheduling, reminders, and related business updates.

You can opt out at any time by replying STOP to any text message. You can get help at any time by replying HELP to any text message.

Online advertising and your California privacy rights

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Privacy questions

For privacy questions or requests, contact us at hello@localaudience.ai. You can also reach us through the contact form on the home page.